About Citiorx

Your Independent Financial Advocate

We help everyday consumers navigate complex credit card issues — disputes, billing errors, fraud, and more — with expert guidance and zero bank affiliation.

Our Mission

Empowering Consumers with Clarity

The financial system is complex, and banks have entire teams dedicated to protecting their interests. Citiorx exists to level the playing field — giving individual consumers access to the same quality of guidance that was previously available only to those who could afford a financial attorney.

We are completely independent. We receive no compensation from banks or financial institutions. Our advice is based solely on consumer rights law, industry best practices, and your best interests.

Talk to a specialist

10,000+

Consumers Helped

97%

Satisfaction Rate

$4.2M+

In Disputes Resolved

24 hrs

Average Response Time

Our Services

What We Help You With

From billing disputes to fraud protection, we cover the full spectrum of consumer credit card challenges.

Credit Dispute Resolution

We guide you through the dispute process step by step, helping you understand your rights and communicate effectively with your card issuer.

Billing Guidance

Confused by charges, fees, or interest calculations? We break down your statement and help you identify errors or unauthorized charges.

Fraud Protection

If you've been a victim of fraud or identity theft, we walk you through the correct reporting procedures and help protect your financial accounts.

Hardship Programs

Struggling with payments? We help you understand and access hardship programs, payment plans, and relief options your bank may offer.

Why Citiorx

Why Consumers Choose Us

We combine expertise, independence, and genuine care to deliver outcomes that matter.

Truly Independent

We have no affiliation with any bank or financial institution. Our only interest is yours.

Expert Advisors

Our team has deep knowledge of consumer financial rights, dispute processes, and banking regulations.

Free Consultation

Your first consultation is completely free. No hidden fees, no obligation — ever.

100% Confidential

Your personal and financial information is handled with strict confidentiality and never shared with third parties.

How It Works

Simple Process, Real Results

Getting help has never been easier. Three steps is all it takes.

01

Submit Your Request

Fill out our short form or call us directly. Tell us about your situation in your own words.

02

Expert Review

One of our specialists reviews your case and prepares a clear, actionable guidance plan.

03

Resolution Guidance

We walk you through every step — correspondence, documentation, and follow-up — until your issue is resolved.

Important Disclosure: Citiorx is an independent financial assistance service. We are not affiliated with, endorsed by, or connected to Citi, Chase, Capital One, Discover, American Express, or any other bank or financial institution. We provide consumer guidance and educational assistance only.

Ready to Get Started?

Need Help With Your Credit Card?

Free consultation. No obligation. A specialist is ready to help you resolve your issue today.

100% Confidential·Response in <24 hrs·+1 (855) 316-1745